Chapter Two Privacy Policy

Last updated: July 9th. 2025

Chapter Two Consulting LLC (“Chapter Two”, “we”, “us”, or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how we collect, use, and disclose your personal information, including any phone numbers submitted for SMS communication. It also explains your rights regarding your personal data and how we protect it.

This policy applies to all data collected through our services, phone calls, and websites, including https://chapter2.ai and https://chapter2.ai.

We currently operate only in the United States and Canada. This Privacy Policy is intended to comply with applicable laws in those jurisdictions.

Key Commitment

Any information collected, including phone numbers for SMS, will not be sold, rented, or shared with third parties or affiliates for marketing purposes.

1. Information We Collect

  • Name, email, phone number, company information, and any personal information you provide for hiring purposes (including resumes, work history, education, references, desired roles, compensation expectations, and location preferences).
  • Communication preferences.
  • Technical data like IP addresses, device information, and usage statistics.

2. How We Use Your Information

  • Providing and improving our services, including recruitment and placement support.
  • Communicating with you (e.g., sales, job opportunities, hiring evaluations, and consulting updates).
  • Verifying your identity and managing your account.
  • Sending service-related communications, including via SMS where applicable.
  • Reviewing candidate materials and assessing suitability for client hiring needs.

We do not use your data for unsolicited marketing, nor do we sell it.

3. SMS and Phone Number Compliance

  • We collect phone numbers only with consent.
  • Numbers are used only for communication directly related to the services we provide.
  • You can opt out at any time by replying STOP or contacting us directly.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Chapter Two. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://chapter2.ai/privacy-policy/.

Message HELP for help. Reply STOP to any message to opt out.

4. Cookie Usage

We use cookies and similar technologies strictly for site metrics, performance analysis, and to improve user experience. No personal information is stored in these cookies.

Do Not Track Disclosure

We do not track personal information on this website. However, our third-party applicant tracking system (ATS), Loxo, and customer relationship management (CRM) platform, Pipedrive, may track information as required for operational functionality, such as candidate or client activity, job submissions, and sales pipeline data. These platforms operate under their own privacy policies, and we encourage you to review them directly.

6. Sharing of Information

We do not sell or rent your information. We only share data:

  • With service providers who help us operate our business (under strict confidentiality agreements).
  • When legally required (e.g., subpoena, court order).
  • To protect our rights and the rights of others.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or loss.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

9. Your Rights

You may request to access, update, or delete your personal data by contacting us at
info@chapter2.ai. We will respond to your request within a reasonable timeframe.

10. CCPA Compliance (California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal data we collect and how we use it.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of your personal information (note: we do not sell your personal data).

To exercise any of these rights, please contact us at
info@chapter2.ai.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:
Email: info@chapter2.ai